Cancellation Prior to Service

If you cancel your order(s) before it service from our website, you will not be charged any additional fees. We require a cancellation request to be submitted by emailing us at general@madex.com.my.

Once the cancellation request is received, a full refund will be initiated. We would advise a cancellation request within 24 hours upon your order submission in order for a cancellation prior to goods services.